Tasked with the delivery of lofty business value targets, Carys shares why now is exactly the right point in time for Harrods to capitalise on their data, and how they started the journey to delivering tangible benefits to the business.
Gerard discusses the groundwork needed for successful Data & AI solutions, and the importance of automation within MLOps to free up time to focus on critical Machine Learning projects for sustained delivery of business value, using data and enabling into OpenAI use cases in the future.
Carys Lees
Head of Data Strategy
Harrods
Carys Lees has 10 years of experience in developing and deploying AI solutions to businesses. A big believer that AI solutions and technologies need the confidence and support of the people who use them to be successful, she has experience of achieving this in multiple organisations. In her current role as Head of Data Strategy, Carys has driven the implementation of a new cloud infrastructure and data science platform - generating outputs which are now used across the wider Harrods business.
